Privacy Policy

 

Last Modified January 30, 2019

 

Scope

We Nevert Sell Users Informaion or Data.

MeetEm, Inc., a South Carolina corporation (the "Company," "we," "us" or "our") is an online interactive video platform that connects fans and admirers (the “Fans”) from around the globe with their favorite entertainers or athletes (the “Talent”) for live one on one and group video meet and greets for a fee (the “Services”). This Privacy Policy describes how the Company handles our Users' ("you," "your," or "yourself") personal information for our Services on the Company website at www.meetem.com (“Site”) and the Company’s mobile application (“Mobile App”) (Site and Mobile App together, the "Application"). 

 

By accepting the Privacy Policy, and the Terms of Service (the "Terms") in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy applies to persons anywhere in the world who use our Services. We may amend this Privacy Policy at any time by posting the amended terms on the Site and/or Mobile App. All amended terms automatically take effect after they are initially posted on the Application. All capitalized terms not otherwise defined herein shall have the meanings given them in the Terms.

 

Collection of Information 

We collect information you provide directly to us, such as when you create or modify your User Account, request a Session, contact customer support, or otherwise communicate with us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the United States or elsewhere. We may collect and store any personal information you may share with us, like:

 

  • email address, password, physical contact information, delivery notes, billing information, and payment method;

 

  • correspondence through the Application between Users;

 

  • computer sign-on data, statistics on page views, traffic to and from the Application, and ad data;

 

  • other information, including IP address and standard web log information, and supplemental information from third parties; and/or 

 

  • usage statistics.

 

Information We Collect Through Your Use of Our Services

When you use our Services, we collect information about you in the following general categories:

 

  • Transaction Information: We collect transaction details related to a Session or your use of our Services through the Application, including the date and time the service was provided, amount charged, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

 

  • Usage and Preference Information: We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.

 

  • Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

 

  • Call and SMS Data: Our Services facilitate communications between Fans and Talent. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.

 

  • Log Information: When you interact with our Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

 

Company Payment System

We offer a payment system that allows Users of the Services to pay with a credit card (the "Payment System"). If you make use of the Payment System, we will collect your credit card number and/or other entered financial institution information and will use that information to bill Fans or pay Talent in connection with the Services, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation.

 

User Profile

As part of registration, Fans, Talent or other Users of the Service may set up a profile describing themselves, rates, and other information. Some of the information requested in the User profile registration is mandatory and may be used publicly, such as Usernames, in regard to providing Services to our Users. You can select any Username you wish, except that your Username cannot be an impersonation, the same or confusingly similar to a famous trademark, or be a term that is offensive in any way. You may, but are not obligated to, use your own name as your Username. If you do use your own name, you consent to it being passed to others by use of the functions of the Service, and you do so at your own risk. We reserve the right to reject or remove any Username that does not meet applicable standards.   

 

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We do, however, use third-parties for Application functionality, analytics, and social sharing. If you are a registered user of Facebook or Twitter, for example, our Application enables your use of certain Facebook and Twitter sharing features. Social network widgets, however, may collect your social network “browser” cookies, regardless of whether you use social sharing widgets. If you are a member of social networks, you should consult the respective social networks’ privacy disclosures for more information about how they collect and share information. We also use other sharing widgets, which may collect and share data with interest-based advertisers.

 

Use

Our primary purpose in collecting personal information is to provide you with our Services. We also use the information we receive about you in connection with the services of the Application, other Users, and advertisers that purchase ads on the Application. For example, we may use the information we receive from you to:

 

  • provide the Services offered by the Application and customer support you request;

 

  • resolve service disputes, collect fees, and troubleshoot problems;

 

  • prevent potentially prohibited or illegal activities, and enforce the Terms;

 

  • customize, measure, and improve our Services and the Application's content;

 

  • tell you about targeted marketing, service updates, and promotional offers based on your communication preferences; and compare information for accuracy and verify it with third parties.

 

Our Disclosure of Your Information

We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing including as follows: 

 

  • to Talent and Fans to enable them to utilize the Sessions and the Services requested;

 

  • to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. 

 

  • to members of our corporate family to help detect and prevent potentially illegal acts and provide joint services;

 

  • to service providers under contract who help with our business operations; 

 

  • to law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity (In such events, we will disclose name, city, state, telephone number, email address, User ID history, fraud complaints, and transaction history); and

 

  • to other business entities, should we plan to merge with or be acquired by that business entity;

 

  • to third parties in response to a subpoena or other valid legal process in the United States ordering the disclosure of such information;

 

  • to third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

 

  • to the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;

 

Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

 

Logging into another site using the AppLICation

The Company may allow you to login for our Services using various social media sites, like Facebook and Twitter (“Social Media Site”). If you decide to use such a tool or service, you acknowledge and agree that:

 

  • The information or content that is part of your Social Media Site profile, which you have designated as "public" (or a similar designation) (with such information or content and referred to herein as "Social Media Content") may be accessed and used by us in connection with the Application;

 

  • The Social Media Content will be considered "user generated content" or “User Content” under the Terms and both you and the Company shall have the same rights and responsibilities as you and the Company have with respect to such content under these Terms;

 

  • In the event that the Social Media Content was for any reason misclassified with a public or similar designation or is otherwise inaccurate or to which you do not agree with for any reason, you agree to work with the Social Media Site to make any changes or resolve any disputes and acknowledge that we will not be able to provide you with recourse; and

 

  • The operation of your profile and account with and on the Social Media Site shall continue to be governed by the terms and conditions and privacy policy of such Social Media Site.

 

Cookies and Other Technologies

We use first and third-party browser "cookies" and other, similar technologies, on certain pages of the Application to help analyze our web page flow, customize our Services, measure promotional effectiveness, promote trust and safety, enable social sharing, and enable the use of widgets. A few important things you should know about cookies are that:

 

  • We offer certain features that are only available through the use of cookies.

 

  • We use cookies to help identify you and maintain your signed-in status.

 

  • You are always free to delete or block our cookies if your browser permits, although doing so may interfere with your use of the Application.

 

Account Protection

Your password is the key to your User Account. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your User Account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

 

Accessing, Reviewing and Changing your Personal Information

You can see, review and change most of your personal information or delete your User Account by logging into the Application and viewing your account settings from the menu button. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will close your User Account and remove your personal information as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed User Accounts in order to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Terms, and take other actions otherwise permitted by law.

 

CHILDREN’s PRIVACY

We do not knowingly collect personal information from individuals under the age of thirteen (13).  If you are under the age of thirteen (13), please do not submit any personal information through the Service and/or Application. If you have reason to believe that we may have accidentally received personal information from an individual under the age of thirteen (13), please contact us immediately. 

 

Security

We want you to feel confident about using our Services, and we are committed to protecting the information we collect through the Application. The Application has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but due to the open nature of the internet we make no assurances about our ability to prevent any such loss, misuse, or alteration to you or to any third party. 

 

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are suppliers, Talent, Fans or other Users of the Service you interact with on our Application or throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since we do not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. We encourage you to ask questions before you disclose your personal information to others.

 

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time.  We will post any Privacy Policy changes on the Site and/or Mobile App. 

 

Questions or Comments

Your comments and/or questions about our Privacy Policies are always welcome. Please refer to the Contact Us page for information about how to reach us.